Terms & Conditions - SJS CO LTD

Terms and Conditions

1. Booking Conditions

Bookings made with SJS Co LTD are accepted in good faith and are subject to the following conditions:

2. Receiving Your Call

Upon contacting us, your telephone number is captured for the following services:

For landline calls, we attempt to contact you before the driver's arrival (free service).
Mobile callers receive a text message prior to the driver's arrival (charged at 25p per text).
Delays in message delivery due to network constraints may occur. Opt-in/out options and further details available on our website.
You can provide an alternate contact number during booking.

3. Call Recording & CCTV

Inbound and outbound calls may be recorded for training and service improvement purposes.
Closed Circuit Television systems are installed in our premises and vehicles for safety purposes.

4. Meeting Your Needs

Efforts are made to fulfil your requests, but unforeseen events like traffic may cause delays.
If your vehicle is late by more than 10 minutes, contact us for updates. Airport & NHS transfers receive priority.

5. Airport Transfers

SJS Co LTD specializes in providing reliable and efficient transportation services to and from airports. We prioritize punctuality and ensure a seamless transfer experience for our passengers.
While we strive for timeliness, factors such as traffic conditions or unforeseen events may occasionally affect the scheduled timings of airport transfers.

6. Wheelchair Accessible Cars

We have vehicles specially designed to assist passengers with mobility requirements, offering comfort, safety, and easy access for those using wheelchairs. While we strive for inclusive transportation, there might be times when the availability of these specialized vehicles is affected by particular scheduling or operational limitations.

7. NHS Transfers

SJS Co LTD provides transportation services in collaboration with the National Health Service (NHS) for medical purposes. These services prioritize timely and secure transport for patients, medical professionals, and related healthcare needs.
While we make every effort to ensure promptness and reliability, circumstances beyond our control, such as traffic or unforeseen events, may occasionally affect the scheduled timings of NHS-related transfers.

8. School Transfers

Our school transfer services aim to provide safe and dependable transportation for students to and from educational institutions.
We endeavor to adhere to scheduled timings; however, factors like traffic variations or unexpected events may occasionally impact the punctuality of school transfers.

Certainly! Here's a combined disclaimer for both NHS/school transfers and specialized services like Airport Transfers and Wheelchair Accessible Cars:

9. Disclaimer

At SJS Co LTD, our commitment is to provide exceptional and tailored transportation solutions for services including NHS and school transfers, as well as Airport Transfers and Wheelchair Accessible Car services. Despite our dedication, unforeseen circumstances might occasionally impact the precise timing or availability of these specialized services.

We continuously strive to minimize disruptions and maintain reliability in such situations. Our team remains dedicated to ensuring the safety, comfort, and convenience of all passengers during these specific transfers, working diligently to mitigate any inconvenience caused by unexpected events.

10. Pricing and Payment

Estimated costs for UK journeys within our coverage area are provided by our trained staff.
Payment methods: Cash, Business Account, Credit, and Debit Cards (5% handling charge applies for card payments; minimum purchase of £25.00).
Some circumstances may require payment in advance.

11. No Smoking Policy

All our vehicles adhere to a strict No Smoking policy.

12. Changes to Conditions

These conditions are updated frequently. Please refer to our website for the latest updates.

13. Additional Conditions

We recommend using your child's car seat for safety.
Children under 3 may travel without an adult seat belt. Children aged 3 or over must wear an adult seat belt.
Ensure the booked vehicle accommodates all passengers adequately.

14. Contact Us

If you have any queries, require assistance, or wish to make a booking, our team at SJS Co LTD is here to help:

SJS Co LTD
9 Gladstone road, Erdington Birmingham b23 7LS
+44 330 341 1565
info@sjscoltd.co.uk

Terms & Condition